Return Policy
At Enflamo, we want you to be completely satisfied with your purchase. If for any reason you're not, we offer a flexible return policy.
Eligibility
- Items must be returned within 7 days of delivery.
- Items must be in their original condition with all tags and packaging intact.
- Items must not have been used, installed, or altered in any way.
Return Procedure
1. Contact us at support@enflamo.com to initiate the return process.
2. Provide your order number, reason for return, and whether you'd like a refund or exchange.
3. We'll send a Return Merchandise Authorization (RMA) number and instructions on how to proceed.
Refunds
- Refunds will be processed within 5-7 business days of receiving the returned item.
- Refunds will be issued in the original payment method.
- Refunds will include the full amount paid for the item, minus any shipping costs.
Exchanges
- Exchanges are only available for the same item in a different color or size.
- Please note that exchanges are subject to availability.
Exceptions
- Personalized or customized items are final sale and cannot be returned or exchanged.
- Items damaged due to misuse or normal wear and tear are not eligible for returns or exchanges.
Contact Us
- If you have any questions or concerns about our return policy, please don't hesitate to reach out to us at support@enflamo.com.
By shopping with Enflamo, you agree to our return policy. We appreciate your business and want to ensure your complete satisfaction!